H&F have published their proposals for resident involvement and representation in its housing service. LETRA attended a focus group meeting, during the consultation period for this review. There we informed the council that we felt residents were not being listened to, whether through our TRA, or as individuals.
The proposals in this report, if implemented, do go some way to addressing LETRA's concerns regarding the problem of H&F's lack of response to issues we have raised with them.
Lets hope this document leads to a real change in how our concerns are handled in the future.
To read the report yourself click the link below.......
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