Christmas Celebration at the Masbro Centre

14th December - Masbro Christmas Market is here!

• Masbro Centre Newsdesk

Traffic Free North End Road Festive Market, 6th December

North End Road Market is to go traffic free on the 6th of December for a Festive Market. On the day there will be loads of new  stalls on both sides of the road.

• H&F's North End Road Festive Market page
• Pictures from the day Flickr photo gallery

The Builders come to Lytton Estate Hall

Lytton Estate Residents Hall is now closed for refurbishment works. The H&F repairs contractor Mitie are carrying out a complete 5 week refit to the building. Residents and the various groups using the hall should be back in by mid-December.

Avonmore Neighbourhood Centre - Children aged 0 to 5 - Stay & Play

Monday & Thursday (Term time only) - suitable for children aged 0 - 5 they can Stay & Play for Rhyme & Story Time from 10.00 to 11.00 am with fun storytelling, rhyme and music. Fee £1.00 (Free if you're on benefits)

• Tel: 020 7605 0800
• Email: jude@upg.org.uk
• Twitter: www.twitter.com/MasbroCentre
• Masbro Centre web site: www.upg.org.uk
• Facebook: www.facebook.com/MasbroCentre
• H&F's: What's on for children and young people

Britain from Above - Kensington, Chelsea & Fulham in 1953

Cityscape of Kensington, Chelsea and Fulham in 1953
The red dot shows the location of the Lytton Estate

• Original image - Britain From Above

H&F's Remembrance Sunday Parades, 9th November

Click to donate

This years H&F Remembrance Sunday parades and services, on the 9th November in Fulham and Shepherds Bush, are being held at:

•  Fulham parade and service 

The procession will gather in Parsons Green Lane at 10.20am and march via New Kings Road to the Fulham War Memorial, in Vicarage Garden, next to All Saints' Church. The open air Service at Fulham War Memorial will be the responsibility of the Reverend Joseph Hawes, Vicar of All Saints' Church, Fulham. At the end of the service, the parade will march back to the Territorial Army Centre, and HQ of the Royal Yeomanry at Fulham House, 87 Fulham High Street.

• Shepherds Bush parade and service

The procession will gather in Sulgrave Road (off Shepherds Bush Road) at 10.15am and march to Shepherds Bush Green War Memorial. The open air service at the memorial will be conducted by Father Richard Nesbitt, Parish Priest, Our Lady of Fatima, White City.

At the end of the service, there will be a march past in Shepherds Bush Road at which the Mayor will take the salute and the parade will finish in Westwick Gardens.

• Your H&F page
• Royal British Legion donate

Free London interactive map

Londonist, the online news and events site, has produced an informative interactive map that helps you find free places to go in London.

Click for map

• LONDONIST

William Morris Exhibition at the National Portrait Gallery

Anarchy & Beauty: 

William Morris and his Legacy, 1860-1960

National Portrait Gallery

16th October to 11th January

St Martin's Place London WC2H 0HE

020 7306 0055

Entry details

Full price £14.00, Concessions £12.00

Sat – Wed,10am – 6pm

Thu – Fri, 10am – 9pm

www.npg.org.uk

Events

Map to gallery

New Trial Opening Hours at H&F Housing Offices

Hammersmith and Fulham want to make their services as accessible as they can. From 18th September 2014, they will be offering extended opening hours from the Clem Atlee and White City Offices. They are doing this as a pilot for 3 months and will be asking customers who use the service what they think of this initiative and if they should continue to run this service. The offices will be open at different times on Saturday. This will help us to see when there is most demand.

Enrol at West London College

Enrolment has started at Ealing, Hammersmith & West London College here are the dates:-  General enrolment (All campuses) unless stated
Thursday 28 August 10:00am – 7:00pm
Friday 29 August              10:00am – 2:00pm
Saturday 30 August 12:00pm – 3:00pm (Hammersmith & Ealing Only)
Monday 1 September 10:00am – 7:00pm
Tuesday 2 September 10:00am – 7:00pm
Wednesday 3 September 10:00am – 7:00pm
Thursday 4 September     10:00am – 7:00pm
Friday 5 September          10:00am – 2:00pm
Saturday 6 September     12:00pm – 3:00pm (Hammersmith & Ealing Only)

• Enrolment Page
• Enrolment Guide (PDF)

Free Barclays Cycle Hire, 16th & 17th August

You can try Barclays Cycle Hire for free as part of their birthday weekend. Hire a bikes with your bank card on Saturday 16th or Sunday 17th August, they will cover the 24-hour bike access fee for up to four bikes. This gives you free access to the bikes for 24 hours and includes as many rides as you like, providing each journey is kept under 30 minutes.

• TfL Info page
• Nearby Bike stations

Playday at Ravenscourt Park, 6th August

Playday comes to Ravenscourt Park this Wednesday, 6th August, from Noon to 4pm. H&F have teamed up with John Parnham Funfairs to provide a number of free rides, also there will be live music, sports and games, plus a range of information stalls.

• Funfair at the park, 6th to 17th August
• H&F Info page
• Playday a success

Free Masbro Summer Party, Friday 8th August

• Masbro Website

Save Our Hospitals Demo & Party

• Save Our Hospitals blog
• www.saveourhospitals.net

Lewis Trust Works Update

Southern Housing have issued an update regarding the works, on the Lewis Trust buildings, next to the Lytton Estate. Hopefully, the noise and dust levels will be kept to a minimum. See below:

H&F Council Election Results May 2014

There was a surprisingly big win for Labour in last nights local election results, they took control of H&F Council, from the Conservatives, with an 11 seat swing. In our Avonmore and Brook Green ward, Hannah Barlow for Labour gained a seat, while the Conservatives, Joe Carlebach and Caroline Ffiske, held onto the remaining two.

• H&F Election Full Results Page

Book Your Day Out to Littlehampton

     

The Lytton Estate Tenants and Residents Association is organising a FREE day trip to the seaside for the Lytton Estate residents and their children.

The day trip this year will be to Littlehampton on Saturday 26th July 2014. All children must be accompanied by an adult or they will not be allowed to go. The trip to Littlehampton is free, but a £5.00 deposit is needed to book your place which will be refunded to you on the day of the trip. 

•  If you are interested please download the Lytton Estate leaflet and fill in your contact details on the slip then post it through the letter box of The Lytton Estate Community Hall, North End Crescent, Or Email your details to: lyttontrip@gmail.com
• Visit Littlehampton
• Sussex by the sea - Littlehampton

Dates for Marcus Garvey Gardening days - volunteers welcome

• Facebook page

Assistance to Families and Individuals in Need

You don't have to be a British Gas customer to apply and in addition to clearing energy debt, BGET can also assist by providing grants to clear other priority household debts or purchase essential household items. These payments are called Further Assistance Payments.
Examples of what can be applied for include:

• Council Tax debts
• Telephone debts
• Essential household items e.g. beds
• Energy efficient white goods
• Boiler repairs/replacement
• Bankruptcy deposit/Debt Relief Order (DRO) fees
• Funeral expenses
• Other priority household debts e.g. debts to other utility suppliers.
• Turn2us - for more information about other grants available

Bus Stop Sign Craftsmen at Work

Street typography from Tom Williams on Vimeo.

New Gardening Days at Marcus Garvey Park- all welcome

• Facebook page

Hidden Homes Works Start at The Grange

Fencing has been put up behind the Grange, signalling the start of the building works, for the Hidden Homes project. This will involve the demolition of the pram sheds under the building, with two new one bedroom units taking their place and replacement sheds constructed on the grass area at the rear of the block. The works are due to be completed in the late summer.
Mitie, the H&F repairs contractor, are the builders for the project. They will have an office at No. 3, on the ground floor, where residents can visit Site Manager Alan Elliott, if they have any issues about the works.

• H&F Email contact: - Fiona.Kilminster@lbhf.gov.uk

Reporting Repair Issues & Making a Complaint

1/ Reporting a Repair Issue

• All repairs should be reported to the council’s maintenance contractor, Mitie, using the details below. 

(The service operates 24 hours a day, and therefore replaces the emergency out of hours service.)

• When reporting a repair issue please request the job reference from the customer service advisor, and make a note of it.

Telephone: freephone 0800 023 4499 (best from landlines) 

0207 205 0400 (from mobiles or landlines)

E-mail: lbhf.housingrepairs@mitie.com

2/ Issue Not Resolved

• If Mitie have failed to resolve your repair issue, for any reason, please contact them again, quoting your job reference.

• Please ask the customer service advisor if a new job reference has been created. If so, make a note of it.

3/ Making a Complaint - Stage One:

• If your repair issue remains unresolved after reporting it on at least two occasions, you may wish to consider making a Stage One complaint by writing to the council’s complaints’ department, using the details below.

• When making a complaint it is important to explain the problem clearly and summarise what action you have taken to resolve it. Please quote all job references in your complaint.

• Residents unable to write a letter or email of complaint may seek assistance from the Citizens Advice Bureau
• Or contact the H&F inTouch team if you need further information to backup your complaint.

For H&F's inTouch Team:
Telephone: 020 8753 2456
Make a Request Online to get further information
E-mail: handfintouch@lbhf.gov.uk

Room 229, Hammersmith Town Hall, King Street, London, W6 9JU.

4/ Stage Two Complaint

• If your repair issue remains unresolved after making a stage one complaint, you may escalate the matter by writing to the council’s complaints’ department, registering a Stage Two complaint.

• A Stage Two complaint shall be investigated by a more senior manager. In most cases this will be the service director.

• Further information on the council’s corporate complaints’ policy can be found on the council’s website (details below). Alternatively, you may request a copy of the complaints’ policy be sent to you by post, using the telephone number below.

Telephone: 020 8753 2456
Web: www.lbhf.gov.uk  and reference the complaints procedure page

5/ Seeking Independent Assistance

• If your repair issue remains unresolved after making a Stage Two complaint, you may wish to consider complaining to the Local Government Ombudsman.

• Information on complaining to the Local Government Ombudsman can be obtained using the details below.

Telephone: 0300 061 0614.

Web: www.lgo.org.uk

Address: The Local Government Ombudsman, 
PO Box 4771, Coventry, CV4 0EH

6/ Other Advice Agencies

• You may also seek assistance from:

- Citizens Advice Bureau: 020 7385 1322.  Web: www.hfcab.org.uk

- Hammersmith and Fulham Community Law Centre: 020 3080 0330 
- Web: www.hflawcentre.org.uk  or  email: hflaw@hflaw.org.uk

- Lytton Estate Residents Association: lyttonresidents@gmail.com

Hammersmith Flyover to "Flyunder"

Source: West London Link Design

The proposal to build a "flyunder," burying the A4 with a 2.3 mile road tunnel from Earls Court to the Hogarth roundabout in Chiswick, is shaping up, as the ageing and increasingly unreliable Hammersmith Flyover will need replacing, now that it is approaching the end of its lifespan. 
A "flyunder" will involve an extended tunnel being built passed the end of the current flyover, thus freeing up a large tract of land in West London for redevelopment; plus the further benefit of removing the busy A4 as a barrier between Hammersmith and the river. 
However, there is a shorter option, which would put the entrance/exit for the tunnel nearer to North End Road, thus turning that area into a major London road junction, instead of passing the Lytton Estate by and emerging at Earls Court. 
So we need to keep a close eye on developments, as the council's interim study, which will outline three alternative types of  tunnel with different lengths, is due to published later this month. 
Here are some links:

Infographic

• H&F's Flyunder page
• West London Link Design
• Boris Backs it
• The Story So Far (pdf)
• Standard story
• Construction Enquirer

The Golden Stairs, Edward Burne-Jones

An informative YouTube video discussing one of Edward Burne-Jones most regarded works, The Golden Stairs from Smarthistory, which is part of the Google Art Project.

• The Golden Stairs on the Smarthistory page
• King Cophetua and the Beggar Maid
• Hope
• Edward Burne-Jones on the Google Arts Project
• Smarthistory homepage
• Google Arts Project

Stop Condensation & Get Rid of Black Mould

A number of residents have problems with condensation in their flats and the serious worry of black mould that goes with it. So below is a YouTube video on how to cut down on condensation in your property and some a links on removing the mould.

• How to clean mould
• Mould Clean-up
• Getwestlondon- Mouldy H&F flat report

Hidden Homes Work to Start at The Grange

Construction work at The Grange, on the two Hidden Homes flats, is to commence next week. H&F Repairs and Maintenance contractor Mitie will be doing the works. Hoardings and site preparation will start on Monday, 3rd March, with the main construction work starting on the following Monday, 10th March.

Mitie will have a compound on the grass area in front of The Grange and they will operate their site office from Flat 3 of the building. The flat will also be used for drop in sessions where residents can raise issues with the project manager; all drop-in sessions will be notified by mail shots and on the notice boards of the block. Mitie will shortly be writing to residents with further details of the works and how they can be contacted.

For all residents living in The Grange that currently occupy a shed, H&F will write to you separately, outlining the decant and removal process of your belongings to the new sheds. In summary, all residents will be given one month’s notice, of the date that you will be required to remove your belongings from your current shed to your new one. At present, the removal period has been scheduled from Friday 11 April to Sunday 20th April. At this stage, please can you make a note of this date and a further update will be provided once the contractors have started on site. Should you require assistance with moving your belongings, the council will also be able to provide this.

It is hoped the building work will be finished by August this year.

• H&F Email contact: - Fiona.Kilminster@lbhf.gov.uk

• H&F Hidden Homes page
• Detailed drawings & plans download page 
• Design and Access Statement for Planning (PDF)

Crisis Campaign - please share

• www.crisis.org.uk/campaigns
• Twitter: @crisis_uk#homelessnessrising

Spruce Up Your Neighbourhood Grants

• To find out more:- london.gov.uk/cleanup

Water reflection of The Grange

New Marcus Garvey Park Gardening Days

• Friends of Marcus Garvey Park facebook page

Free Exercise Classes for Over 60s

• Email Maxine - info@flatfeetdance.co.uk 
• Or call on 07872927288